Privacy Policy


Gravity Host is committed to protecting your privacy. This privacy policy explains what information we collect about users of our web site and describes how we will use it.

What information do you collect and store?

Gravity Host stores the following information:

  • Details that you provide on registration (name, address, email, contact telephone numbers).
  • Statistical data gathered from your visits to the site.
  • Information about the transactions that you make with us.
  • Details of your chosen payment method (Credit Card number / PayPal address).

We may collect additional information:

  • In connection with your participation in any promotions or competitions offered by our web site
  • Provided by you when submitting a customer review

How do you secure the information that you hold?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Gravity Host uses payment gateways that are PCI (Payment Card Industry) certified.

All stored payment and sensitive information is encrypted and is only submitted using Secure Sockets Layer encryption (SSL) when processing payments and details to protect your data.

We also ensure that your personal data is only accessible to Gravity Host employees that require such access to fulfil their specific role.

What do you do with the information that you collect?

We will use the information:

  • To manage your account with us and process payments for the services that you have ordered.
  • For administering membership of our service.

We will monitor your use of our web site in order to identify customer preferences and track the volume of traffic on particular pages.

How do I change my contact/billing information?

You can change your contact details, as well as your credit card information, at any time by visiting the client area at

Do you use cookies?

We use cookies to gather statistics – such as how long our users browse on each section of our website. We also use cookies to allow customers to remain logged into their client accounts and to identify affiliate transactions. Other than this, we do not store information in the cookie or use it for any other purpose, or pass on personal data to any other parties.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. You do not need to allow your browser to accept cookies in order to use our service.

Disclosure of your information

We will not sell, trade or rent information about you to others.

In some instances we may be required to pass on certain details to our trusted companies in order to provide you with Domain Registrations, SSL Certificates or to perform anti fraud checks.

We may be required to provide information by law as permitted by the Data Protection Act or by a legal authority recognised by the European Union.

Transferring information overseas

We will not transfer your information outside the European Union other than to our trusted partners.


We may use your information to notify you about changes to the functionality of our web site. We may send you offers or information which we think you may be interested in.

We may contact you by post, fax, email or telephone. If at any time you decide that you no longer want to be contacted by us or to receive offers and information from Gravity Host, please send an email to and we will remove you from our mailing list.

Access rights

You have the right to access the personal data that is held about you. If you would like a copy of any personal information that we hold about you, you may request this for a small fee of £10 GBP by writing to us. Please find our address on our Contact Us page here